Skip to content
industrial chimneys

Delivering Ultimate support—that’s the hallmark of a true working partnership in polyurea. 

Ultimate Linings provide superior coating systems, first-class technical support and customer service.
Home Blog

Delivering Ultimate support—that’s the hallmark of a true working partnership in polyurea. 

Want to know what really sets Ultimate Linings apart from other polyurea manufacturers?  

 If you’re an Ultimate Linings’ customer, you already have in-depth, firsthand experience with our unique value proposition and topflight services. If you’re an OEM, architect, or engineering lead responsible for implementing and commissioning a new polyurea-spray process and are currently conducting due diligence, read on…

The answer in short: Next-level technical support at every stage.

From understanding polyurea chemistry to application know-how to troubleshooting equipment and systems quickly to keep your spray operation up and running.  

At Ultimate Linings, we pride ourselves on being problem-solvers, experts in all phases of polyurea development and its application. That’s the hallmark of a reliable supply/production partner that adds significant value to your protective-coating operation, no matter its size. Of course, Ultimate Linings has been doing this for more than 35 years, so we offer a level of experience and professionalism that competitive coating firms simply cannot.  

It starts in the field.

Where our tech support team provides 24/7 service and customer attention, performing onsite installation, training, support, demos, and application and chemistry evaluation. Plus, our original equipment techs support large OEMs that rely on Ultimate Linings for round-the-clock service.  

We’re also a long-standing, top-tier supplier and distributor for Graco…

…meaning we’re entrusted to create custom application equipment and manage a comprehensive parts inventory to ensure that, after a problem is identified, all necessary parts can be dispatched swiftly, minimizing your downtime and enhancing productivity. We also boast a one-stop, state-of-the-art equipment repair center, where we fix, refurbish and return to service Graco and other branded polyurea spray equipment.  

Call us for support and you’ll talk to a well-trained, and real, person.

Ultimate Linings’ 24-hour call center is staffed by nine field techs, so you’ll talk to a real person and not be routed through a frustrating automated system. Immediate, timely, one-on-one interaction when you encounter a problem underscores our commitment to fast, personalized service and support. We’re dedicated to making our customers feel valued and supported—a member of the Ultimate Linings’ family—and strive to ensure that you’re armed with the information and solutions you need to succeed.  

Lab-tested quality sets the stage.

To deliver the highest quality technical and customer service, we leverage the resources of our in-house, 6,000 sq. ft. applications spray lab. It’s where challenges are met, and solutions developed.  

When it comes to tech support, consider our vast capabilities, resources and qualifications: 

  • 24- to 48-hour service response 
  • Over $1 million in parts inventory (all manufacturers) 
  • 8 Graco-certified master technicians, as well as SSPC C1, C2 instructors and SSPC 2k instructors 
  • PDA applicator certification 
  • High-volume installations, including day tanks and custom-built feed systems 
  • Automation (Fanuc-trained) 
  • Equipment repair and refurbishment center 
  • Product development spray lab 

Ultimate Linings is fully committed to ensuring the optimum performance and reliability of your coating operation. We’ll work closely with you to understand your unique needs and challenges and provide tailored solutions to meet them.  


Call it Ultimate support.